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SO YOU WANT TO PLACE AN ORDER?

1. IS YOUR ARTWORK PREPARED AND READY?

Acceptable formats --- Photoshop and Illustrator compatible files only. This includes .jpg, .psd, .pdf, .tiff, .ai, .eps, etc

Sizing --- this is the most important aspect and the one thing people tend to forget. ALL ARTWORK MUST BE A MINIMUM OF 300 DPI. Please size your artwork to be the desired print size at 300 dpi (ie: if you want your graphic to be 10" x 10" it would need to be 3000x3000 pixels). Do not size up smaller artwork unless you plan on cleaning it up prior to submission.

2. HAVE YOU THOROUGHLY READ THE TERMS AND CONDITIONS?

Orders will be processed immediately without verbal confirmation. Please document in the special instructions if you require a call from us. We will only contact you if there is a problem with your order or if we have additional questions.

PAYMENT: Credit card orders are processed 50% down / 50% on the date of shipment. Full payment MUST be received before orders will be shipped. Payment can be made by check, money order, credit card, or via Paypal. Credit Cards on file for completed orders may be run as a force / post authorization if the card comes back as declined and no inquiries are returned. Out of State Checks require 5 Business Days to Process. There is a $25.00 charge for returned checks.

TURNAROUND TIMES: Due to the possibility of file problems and technical malfunctions, time sensitive jobs should be planned in advance.Turnaround times reflect an average completion time of normal orders.These times are not guaranteed.Turnaround times are quoted in working business days.Weekends,Holidays and transit times are not included.

RUSH JOBS: Rush orders will incurr a 10-25% rush fee based on needed turnaround time and current workload. Bandwagon retains the right to refuse any time sensitive jobs. All rush orders must be noted in the special instructions field.

SHIPPING: Prices do not include shipping (unless otherwise specified). Any shipping instructions or changes my result in extended turnaround times. Bandwagon is not responsible for any loss, damage or shipping delays caused by a delivery carrier (ie: UPS USPS).

T-SHIRT TERMS: Any and all t-shirt specifications must be listed in the special instructions field. The desired sizing must be supplied in inches on the order form but may not exceed the measurements of the file itself. If no sizing is supplied then your artwork file will be used as a reference. All issues of sizing and print locations must be cleared up prior to the apparel going to press. A lack of clear instructions may cause delays on your job. Ink color is matched within a 5-10% variance. Inks are not kept on file due to heavy turnover and reprints requiring color matching must provide samples from the previous run to be matched. Monitor display settings can greatly affect the color you see on screen. For specific colors please submit PMS reference numbers.

ARTWORK: All artwork must be submitted at 300 dpi or in a vector format AT YOUR DESIRED PRINT SIZE. Artwork is screened and orders with artwork that is too small or poor in quality will be placed on hold for 5 business days until new artwork is received. If no artwork is received the order will be dropped out of our system at the end of the 5th business day. All artwork is printed AS-IS unless requests for touchups / cleanups are made. Small tasks are completed as a part of regular setup fees, but overhauls and complete cleanups are charged $15.00 per hour.

PRINT PLACEMENT: Not all prints can be achieved through conventional screenprinting. Manual printing in necessary for over-zipper, cross seam, and collar printing. We will do our absolute best to match your requests / shirt templates but your shirts will not always look EXACLTY as they do on your computer screen in real life. With printing over seams, collars, and zippers comes issues of ink-buildup and ink not always filling in gaps right next to the seams. When printing onto the sleeve, collar, and shoulder area the print will not always be able to go as far onto the sleeve or onto the collar as you're wanting, but we will always print the image as offset as we can. We will let you know if something is impossible, but feel free to throw anything our way.

OVER/UNDERRUNS: T-Shirts with multiple print locations are subject to overruns and/or underruns due to the nature of the printing process. Generally we have overruns and you will receive a few extra shirts free of charge. In some cases an underrun in a certain size will occur and the overrun in other sizes will cover that amount (ie: you order 25 smalls and 25 mediums, you may receive 24 smalls and 26 mediums). This only applies to shirts with multiple print locations.

STICKER TERMS: Stickers are subject to a 15% variance in color from the original file (due to large runs / CMYK correction). All stickers come with a black and white printing on the vinyl backing free of charge. If no back artwork is supplied with the order Bandwagon reserves the right to advertise. If a plain white backing is desired please list this in the special instructions field. Sticker orders are exempt from rush orders and carry an average turn time of 3-4 weeks.

OTHER TERMS & CONDITIONS 
* Claims for damages, defects or shortages must be submitted in writing within 10 working days after the delivery of the product. 
* In the event of a reprint, ALL of the original order must be returned. 
* Bandwagon's liability shall be limited to the stated sales price of any defective goods. We will not be liable for any consequential damages such as profit loss etc. 
* For legal purposes, the venue for any dispute shall be Lenexa, Kansas U.S.A. 
* Prices, terms and conditions are subject to change without notice. Please read all information on our website before submitting your order. 
* Cancellation of an order after acknowledgement will result in charges for any set up or prepress costs incurred before cancellation. 
* Orders cannot be cancelled once production has begun.

I Agree to the Terms and Conditions and am at least 18 years of age